how do i contact paxful

The Kiosk can be configured to deposit bitcoin to either the buyer or to any outside external BTC address. The sellers cryptocurrency will stay in escrow until our moderators step in to investigate the situation and award the cryptocurrency to the deserving party. These fees are called Network fees and do not go to Paxful. You can easily do it from your. Here is how our request header should appear in your payload (this is a Webhooks service example in, 1. 4. This means that after youve received payment for your crypto your trade partner can request their funds back, if the third-party payment service allows it. Note: At the moment when the trade starts, the cryptocurrency rate is fixed and will not fluctuate. Paxful is an online marketplace which allows buyers and sellers to meet online and trade Bitcoins. To verify your facial identity. Successful a seller of cryptocurrency has released funds from the trade escrow to the buyers wallet. You can also learn more about our API services in our developers' documentation. The Paxful Wallet for Android and iOS makes it easy for users to send, receive, and store cryptocurrency anywhere and anytime. We'll walk you through signing up with Paxful so you can trade and store various cryptocurrencies. There are a variety of cash payments that you can use to sell cryptocurrency on Paxful. Talk to your trade partner in the trade chat. This may happen because: If you started a trade on Paxful but the trade chat won't load or initialize, please follow the following steps to fix the issue: An "Invalid Parameters. You can also set up a callback solution to automate the actions on your end. They'll review your account and add the badge if you meet the requirements. You will then be prompted to type in the custom provider name. If youd like to use the old Bank Transfer process and set your own offer terms, choose Other Bank Transfer as your payment method. Seller of cryptocurrency asking to cancel the trade after the payment was completed. If youre interested in joining the Trader Program, youll automatically be enrolled when you meet these requirements: *Paxful considers good behavior to be honest trading, prompt release times, keeping the trade on Paxful, etc. This rule applies both to e-codes and physical gift cards. For more information on the possible verification issues, click, Read about the possible solutions for any issues related to 2FA, If following our basic troubleshooting steps wasn't successful, don't hesitate to. 2. Click Create Offer and your offer will be live! You can report a chargeback only for the following payment methods: Amazon Gift Card, Bank Transfer, MTN Mobile Money, PayPal, Zelle Pay. Heres how to check the Bitcoin transaction status: and type or paste the transaction ID into the search field. Do not use any profanity, hate speech, and other offensive or vulgar messaging in your offer. Some payment methods on our platform have automated trade flow. This is the general/default, This dashboard appears as soon as you create your first offer. Weve put together a collection of best practices to help our team accurately process your disputes. Gold is one of the most valuable commodities whose value increased over time. Alternatively, although its less secure than GA or Authy, you can. RipperYour trade partner has ripped you off. You need to verify your phone number after creating your account to access certain levels and enable two-factor authentication (2FA). In this guide, we'll teach you how to buy your first cryptocurrency on the Paxful marketplace in three simple steps. You can add a QR code to your Paxful account to help make your online wallet trades easier and faster. To send and receive cryptocurrency to your Paxful Wallet, you can simply send your wallet address to other crypto users. Click Next Step when youre done. 7. Dispute open a buyer or a seller has opened a dispute. This functionality allows users to have better access to digital currencies and it further helps users seamlessly integrate their crypto needs into their everyday lives. You can convert your BTC into any of the cryptocurrencies on the platform directly in your Paxful Wallet. Missing Bitcoin Address." Use trackable shipping methods for delivery by mail. Tick a box to select an event from the Subscribe to events list. Keep reading to see how you can use the functionality. Your security is our highest priority, that's why we've taken extreme security measures to keep users safe in the marketplace. For more security, check all the toggles under the Enable 2FA column. Your old bitcoin address is still valid and your coins are still there. From there, you'll need to create your account with either your phone number or email address. So i locked my account, well now it says to contact support but when you go through the questions it will start all over again. The kiosk serves all customers globally outside of OFAC countries, just as our main platform does. You can find the current interest rate in the, can use Paxful Earn. Go to checkout page and enter shipping details. Make sure you have enough funds in the sending wallet or ATM. The Kiosk link can be configured to open in a new tab OR can be configured to open inside an iframe. Log in to your Paxful account and click. Clicking on the seller's name will show their full profile, where you can see how much negative feedback they've received in addition to the positive. , your account is restricted for a period of time for further review. to receive a walk-through of the process in case you have any questions or doubts. Enter your Paxful wallet address into the app, website, or ATM. We look at your account on a rolling basis, so the requirements need to be met consistently over a 90-day period to keep your Trader Program status. Feel free to discuss all the necessary details with your trade partner. The First 1000 people who sign up using this link gets 10 USDT in their Paxful Wallet http://bit.ly/finstreet_1000Paxful is one of the safest, . System forces time to update to the latest versions, but still no 100% hit. Select the bank account(s) that youd like to use for this offer and enter your banks name(s). Warning: Make sure that you are sending Bitcoin and not any other cryptocurrency (Litecoin, Bitcoin Cash, Ethereum, etc.). Enter the 6-digit code into the field below the QR code. Once this is done, wait for the buyer to mark the trade as. Here is the list: Trade status determines the progress of your trades and you can view them from your user dashboard when logged in to your account. Select the type of ID you are submitting. Evidence can include the following: For further information on what to provide in a dispute visit our Help Center page: What Information Should I Provide During a Dispute. Read more here: Read more on how to protect your funds from scammers in our, If youve followed the sellers instructions, completed the payment, but the seller refuses to release the crypto, If you made the payment but the seller stops responding and has not released the crypto, If the buyer marks the trade as paid but is unresponsive, If the buyer says they have paid you, but you did not receive the payment or theres an issue with the payment, If youre not sure how to file a dispute, take a look at, Make sure the image is not cut off or cropped, Image of the gift card with the Paxful trade chat clearly in the background (please make sure that all four corners of the card are in the image), Receipts to prove that you own the gift card, Video recording of checking the balance of a gift card before uploading it during the trade, Evidence showing you own the gift card (history from the issuers website, etc. 4. For example, if you require them to upload a selfie with a photo ID, then put an example picture. This escrow amount is deducted from your Paxful Wallet at the beginning of the trade. Paxfuls escrow feature aims to ensure a fair trade experience for both parties. Converting cryptocurrencies into Tether gives you an opportunity to store your funds in the form of a stablecoin, which helps you eliminate the effect of market volatility and fluctuations in the price of Bitcoin. Choose the cryptocurrency youd like to sell, then ensure Sell Bitcoin/Tether/Ethereum is selected. While clicking the picture, keep the following points in mind: In case of an error, click Try again. Yes! Choose the best rate of cryptocurrency to have the highest profit possible. Go to the specified location and collect the cash from the buyer. **Some benefits of the Paxful Trader Program may be paused. In addition to gift cards with a game balance, some games offer an option to gift in-game items such as resources, skins, weapons, etc. To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. Here's what you need to know to complete the process. Begin creating or editing your offer as usual, according to standard flow. The list begins with offers that have: Check the tags and labels for additional information about an offer. page with offers to buy cryptocurrency appears. Once you have successfully transferred the amount, youll see the confirmation page below. We do not accept black and white images. However, you may encounter some specific cases depending on the payment method you choose. The Paxful Bitcoin Kiosk is a secure and fully customizable widget that can be embedded into your website or social media account(s). When buying cryptocurrency from another user on Paxful, you are buying at a rate set by the sellers themselves. Select which banks youre willing to send payment to (or select All Banks), then choose which bank account youll use to send payment. field empty if you do not have any specific amount in mind. If you lose a dispute, it could be for several reasons. For a Cash In Person trade, once all the details have been settled, its time to meet up with your buyer. Youll also need to enter the amount you wish to sell and the currency you prefer. Select Bank Transfer as your payment method, then choose the currency youd like to receive and select the country where your bank account is based. However, were hoping to open this up to other users soon. Talk to your trade partner in the trade chat. Heres everything you need to know about trading with gold. It means that a buyer of cryptocurrency is sure that he has made the payment and has actually clicked the Paid button. On this page, you can make changes to your payment method and other trade details. Note that if there is a, If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. In most cases, youll receive a gentle warning about your offer and why it was removed. Note: If after the trade has started you are being offered an item that is different from the advertised one, be extra cautious. Enter your Paxful wallet address into the app, website, or ATM. We recommend taking a look at the guide we put together to help prevent issues like this in the future. They need to complete a trade with another person. - Your face is well lit and in full view of the camera- Dont wear anything that might block any part of your face. You can buy crypto on Paxful in 3 simple steps: You see a seller you like, start a trade You send the payment and wait The seller sends you the crypto How do you know that the seller won't run away with your crypto? 9. The Affiliate Program rewards users when they invite friends on Paxful with a commission every time their affiliate buys Bitcoin. Merchants can also track store sales through Paxful Pay PoS. Check our tips for buying cryptocurrency for more information. By avoiding paying escrow fees to our platform while trading outside our escrow service, you expose your BTC to much higher risk as our investigation team will not be able to assist you in case of an argument. After you confirm the amount, you will have to input the following information: You will be asked to review the amount of ZAR you want to transfer to your bank account. we put together to help prevent issues like this in the future. If you want to start trading, check out the following guides: creating sell Bitcoin offerand selling Bitcoin. A PDF of your bank/online account statement that shows the transaction, /screenshot of the online wallet transaction that took place. In any case, always make sure you have provided correct details to the buyer and collected all possible proof of receiving or not receiving the payment. In case if you want to sell cryptocurrency, explore the, If youre buying Bitcoin, the current minimum is, A sellers reputation is displayed with a, For example, despite having more than 10,000 positive feedback scores and 1000 negative feedback, you should still be cautious about such a user. Copy the URL from your app.Go to the Webhooks section on the Paxful Developer page. Forcing or tricking a trade partner to immediately release their cryptocurrency. Offer owners can now set a schedule when offers are active to the public instead of deactivating them manually before logging out. Before you start buying cryptocurrency with gold, make sure you have a trustworthy source for the gold. In case you want to buy crypto, see the following guide. If you want to upload a file from your device. You can verify your email address and use that to login to the mobile app. Click the Camera icon to capture the image.The image is captured and displayed on the screen. Please be patient because this may take some time. Your code will be. See what our users have to say about us through our. The per trade limit for a trade is calculated based on the total volume of all active trades available for your current level. There are three Bitcoin address formats currently in use: Bech32 is supported by the majority of software and hardware wallets, but only a few exchange platforms. We recommend looking at the best offers and model your offers after them. Here, Paxful users share tips, discuss happenings in the Bitcoin community, and get the latest information on all things Paxful. After hitting Next Step, you will be taken to the second Edit Offer page. Remember that the person sending the Bitcoin will bear the transaction fee. You can see all of your active trades on your. When all toggles are blue, youre done! The Bitcoin you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. These fees are called Network fees and. The first step to selling cryptocurrency for gold is to look for an offer that accepts. Choose a report type, write a detailed description in the Description field, upload any supporting images, and click Submit report. If you are not at your computer, please deactivate all your offers. Login with existing account that doesnt have enough funds. Find an offer on our Buy Bitcoin list. When sending to a company or corporation, Paxful requires their information, which includes: Note: Similar to sending to a private person, you can also submit a custom wallet provider name by choosing the option: Other. Note: If you're adding a QR code to your offer, the details will automatically be shared in the trade chat once the trade starts. If you dont cancel the trade and leave it hanging, the seller will have to file a dispute or report you, which will probably result in you getting negative feedback. Your trade partner is not responsive and just holds your cryptocurrency in escrow. You can also lose your Trader Program status if you break our Terms of Service and/or compliance requirements. It is up to you to protect yourself from malicious users and obvious scams. Your trade hasnt started yet, at this point. When a trade starts, the cryptocurrency from the sellers wallet is automatically moved into a temporary safe deposit account (escrow) where it will be held until the transaction is complete. Dont disclose any information (eg. If you selected the right file, click, 2. You might also hear the term public ledger to describe it. 2. . Its a simple 3-step process and you should be able to have it up and running in a matter of minutes. This verification is important to protect our cryptocurrency sellers from any fraudulent activity. To maintain safe conditions within the Paxful marketplace, we take action on accounts that violate any of our Terms of Service. Also, consider using a bank that can easily provide proof of payment, with all of the details visible on one page or, The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts. For further information on countries that have banned access visit. Its important that you know what the minimum trade amount set on Paxful. Click the days of the week you want to select or deselect. Yes. Some countries may not have the ability to upload a file during the ID verification process. This is important because if you had sent the seller the payment info such as a gift card code and the offer expires, then the escrow is released and you wont get your cryptocurrency. , were a regulated financial entity, and were trusted by over 5 million users. 2FA is often used to protect the users credentials, information, and any resources within the system. On the Merchant Dashboard you can see: This is the dashboard to track your affiliates and your affiliate commissions. Dont take the risk by transacting outside of Paxful trade flow as it isnt protected by, The first step to buying cryptocurrency for game items is to look for an offer that accepts. New on Paxful? Youll also need to enter the amount you wish to purchase and the currency you prefer.Choose the best rate of cryptocurrency to have the highest profit possible. Whether you choose a game currency, boost, or skin, you must ensure you have the means to verify the transition of the item. After completing your ID verification, feel free to verify your address as well. In the case of a passport, simply continue to the next step. Hover over your username on the top right of the page and click. The trade is completed successfully. You can download any of them in PNG or SVG format to use on your website. Brokering is when you buy a gift card code from a third party and resell it later to someone else. USDC is only available to send and receive on the Ethereum network. If youre looking to deposit ETH into your Paxful wallet, check out the steps below to get started: Ethereum, Tether, and USD Coin transactions on Paxful externally rarely fail but you can always check if your transactions went through. Your Bitcoin. Confirm sending BTC to the buyer by clicking, If the trade expires, you can reopen it by clicking, for more information. Open the trade in the list of your past trades: Dashboard > View past trades. Sometimes, an offer will be removed from the marketplace because it may harm the Paxful community that buys and sells cryptocurrencies. The address verification request doesn't contain the payload and request signature. Yes, you can. On thebottom of the trade page, click Report a chargeback.The Report a chargeback dialogue box appears. Offensive language and disrespectful tone are not allowed on our platform. Asking someone to take only $33 only out of your $50). page with offers to sell cryptocurrency appears. Chargebacks can happen with some payment methods even after a trade is done. Be aware of the minimum trade amount on our platform. Some conversions will go through after a few seconds so hang tight! Note that buyers avoid offers with complicated terms. Note that if there is a dispute, the moderator will take language into account. Blocking is a way to ensure that the bad apples dont bother you. Coin locking/coinlock is when a buyer uses the escrow to hold onto the seller's cryptocurrency without the intention to send payment and complete the trade. You will be charged a network fee when sending USDT via the TRON (TRC20) network and that's on top of the Paxful Wallet fee. And finally, read through the offer terms and trade instructions carefully. 1. Anyone who purchases cryptocurrency from a buyer located in India will be required to pay a 1% tax on the sale, regardless of where the buyer is located. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform. Paxful doesnt charge a fee for receiving BTC via Lightning. To take a picture of your ID, make sure your document is ready and follow the instructions that appear on the screen. Make sure your bank account is ready to make transactions and check if the account has any transaction limits or geographical restrictions in place. So, are you ready to send, receive, and store your cryptocurrency in a more effective, smarter, and faster way? There is no direct limitation to the purchase sizes but for large sums, a buyer might have to do multiple trades, and also vendor can request additional KYC procedures. ou dont have to worry as the process is chargeback free. The link and the PIN code should be copied by a merchant and shared with staff. Outside escrowThe vendor hints to complete a deal outside Paxful escrow. Lucas V. is back with another walkthrough of how to make the most of your #Paxful account. Click on the Start Verification Process button. As a reminder, Paxful is not obligated to initiate or handle chargebacks and is not liable if a party reverses, charges back, or otherwise disputes a transaction via an avenue made available to the party through the payment method used in the transaction, including after a dispute is closed. To set a different time for each day of the week, activate the, To apply the selected schedule for all existing offers, activate the, On the offer page, scroll down to see the, To see the timezone of an offer, hover over the. Click on the username on any page (offer list, trade chat, past trades in your dashboard, etc.). *You may also send us a direct message to [email protected] we'll be glad to assist you from there. 3. The last step will be for the cryptocurrency seller to confirm receiving the payment. Which one do you pick? Confirm the amount youre sending and click. The tracking number issued by the parcel service (in case the gold is being shipped to them directly). Click SELL NOW. , the offer terms should provide a brief list of meeting preferences. Note: You can add as many stores as you want to Paxful Pay PoS. Paxful Pay is great regardless of what you're selling, whether it's services online or physical products. If you face any serious issue with your trade partner, do invite our moderators by starting a dispute. Wallet, and in return, youll receive interest every week. Due to Coronavirus(COVID-19) pandemic, manual verification processing times may be longer than usual (3-10 days). What do we ask for in gift card disputes? Follow the steps below for a step-by-step guide. If youre not receiving emails from Paxful, heres what you can do to fix this: Check out our security guide for more information on how to protect your Paxful account. 5. If youre on a personal network, like at your home, run an antivirus scan on your device to make sure its not infected. It will free their escrow and let them continue to trade with others who are interested. Click SEARCH FOR OFFERS. For more information on how to sell crypto. You must be the actual payer and be the original owner of the submitted payment (Owner of the gift card, credit card, bank account, an account of online payment platform). On this page, you can see which areas on Paxful are currently running. Check out our community guidelines below. To comply with international regulations, we require users to provide more information when trading 1,000 USD+ in cryptocurrency. on Paxful. If youre the seller in this case, then your cryptocurrency is safely returned back to your wallet. Once you've completed the required number of trades and your account is in good standing, you can contact our support team. You can refer to our Terms of Service for more information on acceptable behavior when using the marketplace. However, where they differ is in the companies that issue the coins. For those who use a combination of 2FA via SMS and Google Authenticator or Authy, your codes will be redirected to Google Authenticator or Authy instead. If a buyer has filed a chargeback, take a look at this article to see what you can do. Price negotiations within the same trade are against our Terms of Service. If youre starting from the Paxful home page, click, From there, you'll need to create your account with either your, Once your account is created, you'll receive a free cryptocurrency wallet. You can remove or change the latter two tags to suit your needs. Is there anything else I can do to earn extra money with Paxful? should appear for the meetup. If you have an old Tether address, you'll be charged a network fee when you use it to deposit Tether. Brokering is when you buy a gift card code from someone, thinking you can sell it later to someone else. Click Create an Offer on the Paxful homepage. Before you start selling cryptocurrency for gold, make sure you have the means to check the quality of the gold before you make the payment. 2. With 9 million users and over 350 payment options available on the platform, we have one simple mission: to provide financial access to anyone, anywhere at any time. Paxful allows you to trade cryptocurrency for in-game items from popular video games such as skins, weapons, game balance, and more. Another window will pop up to confirm your information. There are tiered structures based on volume and geography that require users to KYC. Youll receive a notification once the withdrawal is complete and youll see the withdrawal reflected in your transaction history. Let us know the transaction ID associated with your conversion and our support team will take a look. Although its rate can fluctuate a bit, it maintains a 1:1 representation of the US Dollar on the Ethereum blockchain. Once you have provided all the documents requested by the seller, click Paid. When taking your selfie, please allow camera access as seen in the image below. . At this time, the trade is now completed successfully. Here are a couple of tips for your Bank Transfer offer: After creating and publishing your personalized offer, wait for a buyer to start a trade with you. Lightning is supported by many BTC wallets and exchanges and is usually used to send small amounts of Bitcoin (also known as micropayments). If youre not sure how to file a dispute, take a look at this article for a step-by-step guide. You can also sell on Paxful for a fee to bitcoin buyers, making even more! Thepage with offers to sell cryptocurrency appears. You can withdraw your Bitcoin from your Paxful account by sending it out from your Wallet page to another wallet outside of Paxful. , or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. The seller releases the cryptocurrency from the trade escrow to your Paxful wallet. Bech32 addresses also known as "bc1 addresses" starting with bc1. This article will give you an overview of the dispute resolution process. If after the trade has started you are being offered an item that is different from the advertised one, be extra cautious. After hitting Next Step, you will be taken to the third Edit Offer page. Whats more? This digital wallet is where you will store all of your hard-earned cryptocurrency. trade, once all the details have been settled, its time to meet up with your buyer. Theyll release it once they receive your payment. Transfer to Bank lets you convert BTC into ZAR (South African Rand) and transfer the changed currency into your bank account. Check out our coverage in renowned publications and learn about our Built With Bitcoin initiative. The, button also provides security from dishonest or forgetful sellers. . Confirm sending Bitcoin to your Paxful wallet. If you have current offers using restricted payment methods, those offers will be deauthorized. We recommend taking a look at the. Before selling cryptocurrency with cash payments, here are a few things to consider: The first step to selling cryptocurrency with cash is to look for an offer that accepts cash as payment. If you enter a dispute, you must be prepared to prove that you are the owner of the card. An incorrect clock can cause codes to be out of sync. Clarify how the gold will be delivered to you and yourself decide whether you are okay with the product before proceeding. For example, you can have $500 remaining for trading, and $9,000 left for wallet send outs. If youre selling cryptocurrency and think that the buyer has sold you an invalid gift card, heres what you can do. We now have made it easier for you to see the most recent Bitcoin address created for your latest transaction. 6. Nothing else will change. Clarify how you will deliver the gold and whether your trade partner is okay with what you are offering. This is because Bitcoin transactions are non-reversible and the Bitcoin network needs to confirm the transaction two times before the Bitcoin is released into your Paxful wallet. Such transactions can result in a loss of your funds. Mark the trade as Paid, then confirm on the Self Declaration pop-up. Click Continue. At Paxful, we try to be as fair and as helpful as possible, and during the process, we recommend that users be forthcoming with information in order to quickly and correctly resolve the dispute. Beginning July 1, 2022, income tax law in India will require income taxes to be paid for the transfer, meaning the sale or exchange, of any virtual digital asset (VDA) such as cryptocurrency. Heres a detailed article about the dispute process. 3. The best way to resolve a trade issue is by filing a dispute as soon as possible so that our team can quickly investigate the matter. This digital wallet is where you will store all of your hard-earned cryptocurrency. When a trade starts, the cryptocurrency from the sellers wallet is automatically moved into a temporary safe deposit account (escrow) where it will be held until the transaction is complete.

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